Contact Slotum Casino

If you need help with Slotum Casino, contact our support team at support@slotumcasino.wtf. We aim to make it straightforward to get assistance with your account, gaming access and general questions. Please provide enough information for the team to understand your request and respond efficiently.

Slotum Casino operates under a licence issued by the Comoros (AOFA), reference ALSI-202508056-FI2, and a licence from the Tobique Gaming Commission, reference No. 0000002.

How to get in touch

For assistance, send an email to support@slotumcasino.wtf. Support can help with common questions and requests relating to your use of Slotum Casino, including:

Account access, account details and verification questions
Deposits, withdrawals and payment-related queries
Bonus terms and general promotion questions
Technical problems, website errors or game access issues
Responsible gambling requests, including requests for help managing your play

What to include in your message

When emailing support@slotumcasino.wtf, include your account email address or username, a short description of the issue and any relevant details, such as the approximate time the problem occurred. If appropriate, attach screenshots showing an error or other issue. Do not include your password or unnecessary sensitive information. These details can help support understand your request faster and avoid asking for information that has already been provided.

Please send one clear message for each issue where possible. The support team will review your request and usually replies within 24 hours, although response times may vary depending on the nature and complexity of the matter. If your request concerns responsible gambling, state this clearly so it can be handled appropriately.