Responsible Gaming

At Slotum Casino, gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Responsible gaming means understanding the risks, making informed decisions and keeping gambling within limits that suit your circumstances. If gambling stops being fun or begins to affect your finances, relationships, work or wellbeing, take a break and seek support.

Slotum Casino operates under a licence issued by the Comoros (AOFA), reference ALSI-202508056-FI2, and a licence from the Tobique Gaming Commission, reference No. 0000002.

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other stated game rules, and previous results do not determine future results. A win cannot be expected, predicted or used as a reliable source of income. You should only gamble with money you can afford to lose after essential costs, savings and other financial commitments have been covered.

Before you play, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment, in the same way you might budget for dining out, a film or another leisure activity. Do not increase your spending to recover losses, and never borrow money, use essential funds or sell possessions to continue gambling.

Set a budget before you start playing and keep to it.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from household bills, rent, mortgage payments and other necessities.
Do not gamble when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
Avoid chasing losses or believing that a win is due after a series of losses.
Remember that gambling outcomes are random and cannot be controlled through systems, patterns or strategies.
Keep your account and payment methods secure, and do not allow other people to gamble using your account.

It can also help to keep a personal record of deposits, withdrawals, time spent playing and the reasons you choose to gamble. Reviewing this information can make your habits clearer and help you decide whether your current limits remain suitable. If gambling is taking more time or money than planned, stop and reassess before continuing.

Gambling is not a way to make money

Gambling should not be treated as an investment, income source or solution to financial difficulties. A strategy cannot remove the risk of loss, and no system can guarantee a particular result. Avoid making decisions based on the belief that you are due to win or that a previous loss must soon be recovered. Settle gambling-related decisions when you are calm and able to consider the possible consequences.

Tools to help you stay in control

Account controls may be available to help you manage your gambling. Depending on the features offered and the requirements that apply to your account, these controls can include deposit limits, loss limits, wagering limits, session reminders, reality checks, temporary breaks and account closure or self-exclusion. Limits are designed to support your decisions; they are not a guarantee that you will win or avoid loss.

Set limits before playing

Choose limits that reflect your real budget, not the amount you hope to win. A limit should be low enough that reaching it will not affect your essential expenses or financial obligations. Once a limit is reached, stop playing. Do not try to work around it by opening another account, using another payment method or asking someone else to play on your behalf.

Take a break when you need one

A short break can be useful if you feel distracted, frustrated or unable to stop. A longer break or self-exclusion may be more appropriate if gambling is affecting your mood, finances, relationships or daily responsibilities. If you request a restriction or self-exclusion, do not attempt to bypass it. Contact the relevant support channel if you need help understanding the available options.

Protect young people

Gambling is intended for adults who meet the applicable minimum age requirements. Young people should not access gambling services. Keep your login details, devices and payment methods secure, use appropriate parental controls where relevant and do not allow anyone under the required age to use your account. If you believe a young person has accessed an account, stop play and seek assistance through the available account support process.

Review your habits regularly

Responsible gaming is an ongoing process. Review your spending, playing time and reasons for gambling regularly. If your circumstances change, such as through a change in income, employment, health or family commitments, reconsider whether gambling remains appropriate and adjust your limits or take a break.

Recognising signs of gambling harm

Gambling harm can develop gradually, and a person may not recognise the change immediately. Consider your behaviour honestly and ask whether gambling is becoming more important, more frequent or more expensive than you intended. Early action can prevent problems from becoming more serious.

Spending more time or money gambling than you planned.
Trying to win back money after losing it.
Feeling restless, irritable or anxious when you cannot gamble.
Hiding gambling activity, deposits, losses or debts from family and friends.
Borrowing money, missing payments or using savings to gamble.
Gambling to escape stress, loneliness, sadness or other difficult feelings.
Losing sleep, concentration or interest in normal activities because of gambling.
Arguing with people close to you about gambling.
Neglecting work, study, caring responsibilities or personal health.
Trying to stop or cut down but being unable to do so.

One or more of these signs does not mean you have to deal with the situation alone. Stop gambling, review your account controls and speak with someone you trust. A qualified counsellor or gambling support service can help you understand your options without judgement. Support is also available for family members and friends who are affected by another person’s gambling.

Take immediate action

If gambling is causing financial pressure, do not respond by depositing more money or taking on new debt. Consider contacting your bank or financial counsellor, reviewing access to payment methods and asking a trusted person to help you make a plan. Removing saved payment methods, taking a break and avoiding gambling-related advertising or content may also help you regain control.

If you feel unsafe, are in crisis or are thinking about harming yourself, contact emergency services or an appropriate crisis support service in your area immediately. Gambling concerns can affect mental health, but help is available and seeking support is an important first step.

Support, account restrictions and further information

If you want to discuss responsible gaming, account limits, a temporary break or self-exclusion, use the available customer support channel on this website. Support staff may explain the options that apply to your account and the process for requesting a restriction. They cannot guarantee winnings, recover losses or provide financial advice, but they can help direct you to the appropriate account and support information.

You can also seek independent help from a recognised gambling counselling or support service available in Australia. Gambling Help Online and state or territory gambling support services provide information, counselling and resources for people affected by gambling. Services and eligibility can vary by location, so choose a provider that operates in your state or territory and confirm the current contact options on its official website.

A practical plan for safer play

Decide in advance how much money and time you can afford to spend.
Set the available account limits before you begin playing.
Stop playing when you reach a limit or when your planned session ends.
Do not chase losses, borrow money or use funds needed for everyday expenses.
Take regular breaks and avoid gambling when stressed, tired or affected by alcohol.
Tell a trusted person about your limits and ask them to support your plan.
If you are concerned about your gambling, stop playing and seek independent assistance.

Responsible gaming information is general in nature and is not a substitute for personal, medical, legal or financial advice. If you are unsure whether gambling is suitable for you, or if you have concerns about your own gambling or someone else’s gambling, seek professional assistance before continuing to play.

Our aim is to promote informed decisions and safer play. Please read the applicable terms and account information carefully, use the controls available to you and remember that choosing not to gamble is always an option.